Frequently Asked Questions

YOU’RE ENGAGED! Congratulations! But now what?! We understand that this is probably all new territory for you so when it comes to finding your perfect dress, we are here to help. We’ve answered some of the most frequently asked questions below to help you get started on this exciting new journey.

When should I book my appointment?

Standard delivery for wedding dresses is 4-6 months (sometimes longer if you do customizations) so we recommend shopping for your dress 8-12 months before your wedding so you have plenty of time for your dress to arrive & for alterations to be done. The average timeframe for alterations is around 2 months.Note: If you don’t have that kind of timeframe to shop, DON’T STRESS! Most designers have some stock in the warehouse and rush options or we offer off-the-rack dresses that you can take home with you the day of your appointment.

Do you require appointments?

YES, we prefer that you book an appointment with us so that we can ensure that you have the best possible dress shopping experience! It’s rare that we’re able to accommodate for walk-in’s so booking a private appointment with us is ideal for everyone. We want to make sure we’re able to love, serve, and celebrate you the best way possible and having a booked appointment with us allows for that to happen seamlessly.

How far in advance should I book my appointment & what is the bestway to request an appointment?

We recommend sending in your appointment request 2-3 weeks in advance. You can request your appointment through our website, request an appointment through our Facebook page or you can give us a call at 706.234.5532. Please note that you are REQUESTING your appointment. We can’t always promise that the time you request is available so don’t mark your appointment in stone until you hear confirmation from us via text, email, and/or phone call.

What’s the price range of your wedding dresses?

Our wedding dresses range from $300 to $2500 with the majority being $900-$1500.

What sizes are your dresses?

Our samples range from 4-32. However, we are able to order any size needed for a bride-to-be! That’s the beauty of special order gowns, you’ll get a brand new dress in YOUR size!

What designers do you carry?

Currently, we are the proud retailers of Beloved by Casablanca, Mary’s Bridal, Mori Lee byMadeline Gardner and Sweetheart Gowns by Justin Alexander for our bridal lines.  We have bridesmaid dresses from Mori Lee and a wide range of formal wear designers for prom, pageant, and homecoming.  

How many people can I bring with me & who should I bring?

We are a smaller boutique so to make sure that everyone is comfortable & accommodated for, we recommend bringing no more than 4 people with you. If that sounds like too few people to you, just remember this is about YOU! Bring the people you could not imagine saying “yes” without but don’t overwhelm yourself with too many opinions. Bring the people that will support you, be excited for you, and be a positive presence during your experience. No one has time for negativity especially during something as special & memorable as shopping for the dress you’re going to become a wife in! Also, we discourage bringing young children if at all possible.  Finding the perfect dress takes time and children are easily bored with the process.  We want you and the other brides in our store to have a stress-free experience and sometimes children can be distracting.  If you must bring a child with you, please have a designated person who can care for them at all times and take them out of the store if needed.  Additionally, if there is no way for you to keep your group small, ask about our VIP appointments.  We can accommodate large groups other times than store hours for a minimal fee.

What's the payment process like?

We request full payment when placing an order but will work with you if needed.  At least half of the total is required to place an order and the balance is due upon arrival.  Layaway is available.  One-fourth of the total is required to open a layaway and a credit card is required that will be charged each month for the next 3 months.  Alterations cannot begin until the dress is paid in full and alterations charges are not included in the price of the dress.

Do you offer refunds or cancellations?

Due to the personal nature of our business we do not offer any refunds, credits, exchanges or transfers on any merchandise.  Non-refundable deposits are required on any purchase whether it is a special order or a layaway.  If merchandise is not paid in full and picked up within the terms of the sales agreement, all payments will be forfeited and merchandise will become sole property of Perfect Dress.

Do you sell: Mother of the bride? Mother of the groom? Flower girls?

YES! We can dress everyone in your wedding party, including your men. We have Mother and Guest of the Bride/Groom dresses available off the rack and a small selection that is able to be ordered in different sizes and colors. Flower girl dresses are order only but only take 2-3 weeks to come in so that you can allow your special lady to grow as much as needed before the big day. We are a proud retailer of Rosebud Fashions to dress our little ladies and the company even offers doll dresses to match the dress they wear. These make adorable gifts to let her know how important her role is during your special day. Our tuxedo and suit collection is provided by our partner Jim’s Formal Wear. While we mostly rent to men, we have some purchase options for them as well.

How often do you get new wedding dresses?

We order gowns twice each year to keep our stock current. Most designers have Spring and Fall collections each year so we order our gowns based on our designers. However, we request for the gowns we buy to come in at different times so that we are getting new dresses in all year long.

Can I measure myself or just give you a size to order?

No. Formal wear does not fit the same as street clothes so it is not feasible to order a size and expect it to fit correctly.  Every designer has a size chart that we use to determine the best size to order for you.  All designers are different and size charts vary from one designer to another.  Therefore, it is very important to have us measure you and discuss sizing with you before placing the order.  There are situations when you cannot come in for us to measure you and in these cases, we recommend that you allow an expert (ex. another bridal store, a seamstress) to measure you and then you can call those measurements in to us.  We can then determine the best size for you.  All formal wear requires slight alterations to make the garment perfect for you.  We have a seamstress on staff that will be happy to make adjustments for you once your order comes in.  Alterations are not included in the price of the dress and appointments are required.  Please visit our Alterations page for more information.